2000 words: Professional Communication – Final ‘Report’ Assignment Scenario: As the newly appointed IT Enterprise Manager of the (hypothetical) companyGreen Global Garments youare responsible for the management of the day to day operations of the IT system of the whole enterprise. Your principal role is to guide and direct all IT staff. Your direct line manager is the Chief Technical Officer, who is also responsible for all technological requirements of the company. Your job description states: Under the general supervision of the CTOthe IT Enterprise Manageris responsible for the daily operation and support of the enterprise staff for his/her area ofresponsibility, which may be technology management, infrastructure, customerservice, ortheenterprise business information systems for Green Global Garments. The Enterprise Manager will have direct responsibility of the enterprise support staff for his/her area of responsibility. The enterprisemanager will coordinate/collaborate with the IT Site Manager(s) for the workof Enterprise Infrastructure and Application teams and ensure alignment withthe businessobjectives of the organization, efficient implementation of systems,timely resolution of problems and high customer satisfaction. TheEnterprise Manager will help develop and execute strategies and plans tomaintain efficient IT operations, will ensureconfidentiality, integrity and security of data and systems and will helpdefine and implement IT policies, procedures, and IT best practices. Other duties as assigned include, butare not limited to, project management,budget preparation, personnel management, & vendor management. Green Global Garments is a corporation that produces ethically produced,eco friendlygarments (from product end to end) for global audiences. It ensures that the materials in its supply chain and its labour force practices meet ethical requirements.Theproducts produced and sold are in the medium– highprice range of the fashion industry. Currently, manufacturing takes place via its small to medium sized factories in Fiji, Vietnam, Pakistan, Tunisia, Romania and Uruguay. It hasa successful online shopping website, and also sells via otheronlineshopping portals. Online orders generate 75% of business. It has a network of 40 retail shops, 10 of which are in major airports. The business has grown over the past decade, and with a greater focus on climate change and the environment. Given its current market position and growth its board has decided to expand the business. It will open three new factories, while increasing the size of the existing factories. It will increase its marketing of products. It will increase thecapacity of its backroom staff to fill and despatch online orders and manage returns. Green Global Garments’ expansion project has a12 monthtime frame for the IT system. In your first 12 months you will have two major management tasks: 1.Manage the existingIToperations of the enterprise2.Contribute to the planning and roll out of the upgrading and extension of the IT system as:-a.New factories, and expansions to factoriesare completedb.New retails outlets openc.The online shopping site is re-designed and expanded to meet increased trafficd.Supply chain becomes larger and more complex TheCOMMUNICATION TASK is to develop a COMMUNICATION PLAN for the next 12 months. You have a global staff comprisedof :- •Software Engineers/Coders•Systems Analysts•IT Support Staff•IT Technicians•Data Analysts•Cybersecurity Staff Youare a member of an internal committee that meets regularlyto discuss all elements of the expansion project thatincludes :- •CEO•COO•CFO•Marketing Manager•Human Resources Manager•FacilitiesManager•Sustainability Manager•Logistics Manager•Company Lawyer You have an adequate budget for all your communication requirements No major crises occur during your 12-month project (i.e. it will be delivered on time and on budget!). Assignment Requirements •Produce a communication plan for the Enterprise Managementelementof the expansion project, considering the existing and ongoing communication requirements of your role•Include three primary objectives for the whole projectfor your role and area of responsibility•Explain and discuss the rationale for your plan•Reference list Consider •Who are the stakeholders? •What communication isrequired in the next 12 months? HINT: DO NOT FOCUS ON THETECHNICAL DETAILS. FOCUS ON COMMUNICATION REQUIREMENTS •What documents will berequired – include these in your plan? •What is the timeline for your plan? •What research isrequired before you start the assignment? •Where would you find useful information to help you with the assignment? •How will you format the assignment? ~~~For this or similar assignment papers~~~
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