ASSESSMENT ACTIVITY: KNOWLEDGE ASSESSMENT

ASSESSMENT ACTIVITY: KNOWLEDGE ASSESSMENT

Answer with a consider response each of the following questions:

1. ‘Liquor legislation’: Investigate liquor legislation in two (2) Australian States and compare their common themes.

2. ‘Gaming legislation’: What is the main concept behind gaming legislation?

3. ‘Privacy legislation’: Privacy legislation protects individuals from collection and distribution of their personal information without their approval.

4. Explain each of the following:

‘Copyright Act 1968’

‘Criminal Code Act 1995’ as it relates to child sex offences outside Australia

‘European Economic Directive of Foreign Travel’

‘Food Standards Australia New Zealand Act 1991’

‘Liquor licensing’, especially as it relates to the responsible service of alcohol

‘Privacy Act 1988’

‘Queensland Tourism Services Act 2003’

‘Residential Tenancy Act’

5. What are the implications of ‘Privacy Legislation’ for hotels and resorts?

6. What are three (3) types of business structure found in the hospitality industry?

7. Explain the following types of insurance and indicate which of these is compulsory:

‘Public risk’

‘Worker’s compensation’

‘Superannuation’

‘Fire insurance’

8. List five (5) ways for hospitality managers to stay up-to-date and current with legislative changes

9. You want to open a food stand at a local park. Find out if it is possible to do this by visiting your local Council website. Summarize your findings

10. Identify and name four (4) sources of information you may use in order to research legal information in your industry.

11. Name one (1) website where you can get information for small business owners and operators, particularly for legal compliance issues.

12. Name two (2) types of licences a business may require in TH&E industry.

13. Contracts formalise the agreement between two (2) parties. They are binding legal documents. List six (6) types of contracts that you may need to enter into as part of running a business.

14. What are three (3) consequences of businesses not complying with legislation and regulatory compliance?

15. What are the penalties for failing to comply with the ‘Travel Agents Acts’?

16. What are the penalties forAustralians who commit child sex offences while overseas?

17. List five (5) issues in your industry that you may need to seek specialist legal advice about.

18. How can standard operating procedures help ensure legal compliance

19. How can including an approval step in the Standard Operating Procedure (SOP) you comply with Work Health & Safety (WHS)?

20. List three (3) duties of a ‘Compliance Manager’.

21. List three (3) ways that you can notify staff of updates to policies and procedures

22. List three (3) ways you (or your personnel) can keep up to date with legislation changes that may affect your industry.

23. Name one (1) regulatory body from your industry that you may consult for compliance advice.

24. Why must a business make sure that any contractors they employee, holds the appropriate licences?

25. List five (5) documents you may need to keep up to date as proof that you are checking your businesses compliance on a regular basis.

26. In a business with a partnership structure, who has the debt liability?

27. In a business with a Company structure, can the shareholders have personal assets taken if the business assets are not enough to pay the debt?

28. According to Australian law, everyone has an equal right to work and to be treated fairly while at work. It is illegal to deny someone an opportunity to work on the basis of what? List three (3) items.

29. Can your refund policy state ‘No refunds’? Explain.

30. Provide one (1) example of a local or by-law you might need to comply with in your industry.

ASSESSMENT ACTIVITY: WRITTEN REPORT

PART A: RESEARCH AND IDENTIFY LEGAL REQUIREMENTS FOR COMPLIANCE

You have been employed as the F&B Manager with RT Hotels for 2 years.

The Board has recently decided to use the full potential of the Beach Café which is part of the Hotel’s operation in Melbourne.

The property has seating for sixty (60) indoors and a terrace which has been underutilised, but can potentially provide seating for one hundred and fifty (150) guests. To date the operation catered for tourists and locals, serving light lunches and afternoon teas and patisseries during the afternoon.

It has now been decided to refurbish the place and apply for a liquor licence.

Once completed, the new RT Bar and Restaurant will operate 7 days a week, providing breakfast, lunch and dinner, as well as catering for functions.

The new operation will be overseen by you in your new role as Manager of the establishment.

The immediate task is to research the legal requirements for establishing and operating the establishment and to obtain the relevant licences and permits required.

The facts:

§ The operation will operate as a company: a new ABN is required.

§ A liquor licence is sought for trading hours between 10.00 am and Midnight, 7 days per week.

§ You will be the nominated licensee.

§ The operation will employ approximately 15 full time and 10 casual staff during the first year plus 2 apprentice chefs.

§ Payroll is managed by your HR manager.

§ The annual turnover is expected to exceed $3.5 million per annum.

§ You require all insurances common for such an operation.

§ There will be advertising signage on posts on the approach to either side of the property.

§ The establishment will be playing background music using CDs or iPod.

§ All other requirements will be those typical for a licensed food premises (no Gambling).

Your task:

Reference URL = https://ablis.business.gov.au/pages/home.aspx>

Enter a location near you relevant to your employment and enter these details.

Your operation is classified as a restaurant operation.

Enter all details relevant for this type of operation including common aspects not listed above which apply for the industry.

1. Create a list or spreadsheet and categorically list all requirements, licences, support info, time frames (validity or due dates) and penalties where applicable.

2. List all the licensing and legal requirements and permits you have identified.

3. List the requirements to comply with the Food Act and the Australia New Zealand Food Standards Code.

4. List the procedures and requirements to obtain a liquor licence.

5. List all types of insurances you will require.

6. Provide an overview of your legal tax obligations and the penalties which apply for failing to comply with these.

7. List the requirements to comply with Fair work legislation.

8. List the Work Health & Safety (WHS) requirements for the establishment.

9. Identify any areas which require provisions for risk management and outline these.

10.Identify any area which may require the need for specialist legal advice.

END OF PAPER