MANAGE KNOWLEDGE AND INFORMATION Assessment 1 Submitted by: Student name Student Id Introduction: Write little bit about your project and company/organisation/business you are choosing for your project Review staff and customer feedback and business performance data I have collected feedback from staff and customers. • Make staff feedback form and customer feedbackhaving question which could be helpful in finding issues in the company. Identify, define and analyse business problems and issues explain about the business problems/issues which you have found with in the company. It could be one problem or more problem . Identify information required to reach a decision on problems/issues Explain the information need to make any decision . Source and gather reliable information Explain sources of information • Internal Sources • External sources Test information for reliability and validity, and reject where contradictory or ambiguous Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately Explain Network of information • Formal • Informal Network Ensure objectives for analyses are clear, relevant and consistent with the decisions required Explain the objective of the analysis (means what are the objective behind collecting information and what you want to achieve by collecting that information. Identify patterns and emerging trends correctly and interpret as to cause and effect • Explain what are pattern (means how often/frequently the issues occur). • Explain what are Trends (analysis of industry trends. that means are the issues occurring in every business • What are the cause (reasons) and effect of those causes on business Utilise statistical analyses and interpretation where appropriate Explain what statistical analyses methods you used for your project Undertake sensitivity analysis on any proposed options Explain what sensitivity analyses methods you used for your project Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn Adjust management information systems/decision support systems to meet information processing objectives Ensure sufficient valid and reliable information/evidence is available to support a decision Utilise risk management plans to determine acceptable courses of action Utilise appropriate quantitative methods to assist decision making Explain what quantitative analyses methods you used for your project Consult specialists and other relevant groups and individuals Explain which people you have consulted while collecting information and making decision Ensure decisions taken are within the delegation/accountability of the group/individual responsible Explain which decision making strategy you used and how distributed role and responsibilities to your team members while taking decision. Make decisions in accordance with organisational guidelines and procedures Ensure decisions taken are consistent with organisational objectives, values and standards Ensure decisions are taken in a timely manner Ensure advice/information needs are documented and are specific to location, format and time line requirements need to write about: • How you document all the information considering format (like header, footer, version etc) • Location where documents are being stored • Timeframe for documenting information needs Document information and update databases regularly how often you update database and document the information (daily, weekly, monthly, quarterly or annually) Design and test systems to meet information requirements of decision makers How you would design data base system to test it that its meeting requirements to take decisions Ensure information is up to date, accurate, relevant and sufficient for the recipient Develop communication plans and disseminate information How you will communicate with relevant parties and distribute information Adhere to confidentiality/privacy policies in the transmission/release of information/advice Review and update communication plans regularly Utilise technology which provides optimum efficiency and quality Maintain corporate knowledge and ensure security References ~~~For this or similar assignment papers~~~