Two questions i need answered in detail.

Question description

1.  Organizations can be defined in TWO ways. The technical definitions and behavior definition.  Clearly discuss these TWO definitions
2. Managers are using IT
as a tool to provide effective customer services, analyse market
opportunities and
manage production & manufacturing operations. Explain the following
applications in the
way they impact upon the individual functional unit & organization as a
whole in the following ways;
 
ii. 
Effectiveness
application
 
iii. 
Efficiency
application                               iii. Transformation application