Chapter 7
Review Questions
7-1. What are kernel matter coursees?

7-2. Compare and contrariety the kernel and foundation activities of a esteem fastening.

7-3. Give an in of upstream and downstream knowledge flows in a esteem classification.

7-4. Define what action classifications are and how they bear evolved.

7-5. Compare and contrariety customized and packaged software as well-mannered-mannered as vanilla versions versus best practices–based software.

7-6. What are the kernel components of an ERP classification?

7-7. What are the explanations to prosperously implementing an ERP classification?

Chapter 8
Review Questions
8-1. Define provide fastenings and illustrate why provide network may be a past servile tidings.

8-2. Contrariety B2B portals with B2B marketplaces.

8-3. What are couple course innovations enabled by operative collaboration among provide networks?

8-4. How does provide fastening planning dispute from provide fastening action?

8-5. How does provide fastening inspection succor an construction rebound to manifest events?

8-6. Contrariety provide fastening operativeness and provide fastening power.

8-7. What is XML, and what is its role in SCM?

8-8. What is RFID’s role in SCM?

8-9. How does CRM dispute from SCM?

8-10. What is a CRM classification, and what are its earliest components?

8-11. Contrariety operational and analytical CRM.

8-12. How does analytical CRM succor in monitoring collective conversations?

Chapter 9
Review Questions
9-1. Define the productivity enigma.

9-2. Define how to bring-about a prosperous matter plight, contrarietying faith-, fear-, and fact-based arguments.

9-3. Compare and contrariety substantial and insubstantial benefits and costs.

9-4. What are the filthy airs of the classifications fruit estate cycle (SDLC)?

9-5. List and define five techniques used in requirements collation.

9-6. What are the three elder components/tasks of the classifications cunning air of the SDLC?

9-7. What are the filthy options coercion classification alteration? How do they dispute from each other?

9-8. Compare and contrariety the filthy types of classifications subsistence.

9-9. Define the couple explanation questions cognate to outsourcing.

9-10. List and define couple deep types of software licenses.

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